Peter Szabo, Founder of Szabo Associates, Inc., was originally from Jacksonville, Florida. He attended Gordon Military College and Georgia State University. His professional background was in finance and securities prior to founding Szabo Associates, Inc., in September 1971, which was the first collection firm to specialize in media collections.
He served on the Board of Directors of the Broadcast Cable Financial Management Association from 1988 to 1991 and was the recipient of the "President's Award" in 1989; the "Headliner Award" in 1991; the "Jack Zwaska Career Achievement Award" in 2001; and an Appreciation Award from the Broadcast Cable Credit Association in 1991.
Pete was a lecturer for the NAB, RAB, BCFM, BCCA, several state associations and broadcast groups as well as the Commercial Law League of America.
Along with numerous published articles, he also assisted in the writing of the book "Understanding Broadcast and Cable Finance" published by the Broadcast Cable Financial Management Association; the "Broadcast Cable Credit Administration Manual" for the Broadcast Cable Credit Association and the following books published by the National Association of Broadcasters: "Radio Credit Manual"; "Off the Books and Into the Bank"; "Out of the Red and Into the Black"; " The Small Market Television Manager's Guide - II".
He was the publisher and editor of Szabo Collective Wisdom, a quarterly educational newsletter of credit and collection articles and tips, with a circulation of 9,500.
C. Robin Szabo
Robin Szabo is originally from Jacksonville, Florida, and is a graduate of Florida State University where he earned a Bachelor of Science Degree from the College of Business with major areas of study in Accounting and Finance. He joined Szabo Associates in 1975 and served as Vice President from 1982 to 2006.
He is a longtime member and supporter of the Georgia Association of Broadcasters and a member and past board member of the Media Financial Management Association currently serving on the Membership Marketing, Promotions and Services Committee, the Interactive and Digital Media Committee, and the TFM Editorial Advisory Board. In 2011 he received MFM's Rainmaker Award and in 2014 MFM's Chairman's Award in recognition of his lasting contributions to the growth and expansion of the association. He has lectured for the AMCEA, AWRT, BCCA, INFE, MFM, NAB, RAB, many state associations, media and entertainment groups and credit associations.
Robin is a contributing editor for MFM's "The Financial Manager", and past contributing editor for AMCEA's "News and Views" and "The Credit Professional". He is also the publisher and editor of Szabo's "Collective Wisdom", a quarterly educational newsletter of credit and collection articles and tips with a circulation of 9,500.
Robin's passions beyond work are spending time with family and friends, organic gardening and competitive and pleasure fishing.
Randy Neff is responsible for the company's strategy and corporate operations, overseeing collection, sales and litigation operations, including the development of the company's growth and productivity initiatives. He also directs new business and partnerships, financial structure and promotion of the company's culture and vision statements.
Randy joined Szabo Associates in 1996, and previously served as an Account Associate, Newspaper Division Manager, Radio Division Manager and Cable/Television Division Manager. In those positions he was responsible for managing collection and sales associates, ongoing training, performance, reviews, forecasts, budgeting and the growth of the divisions.
Randy has been a guest lecturer on Credit and Collection Management for media industry companies and is a member of the Media Financial Management Association, where he serves on the Localism Committee; the Networks, Programming & Streaming Committee; and the Television Committee.
Prior to Szabo, Randy spent seven years in Credit, Collection, and Consumer Finance in both First-Party and Third-Party operations. Randy has received certifications in Accounting, Marketing and Distributions, and Sales and Management.
Randy enjoys spending time with his wife and daughter, playing tennis, and just about any other outdoor activity. Some of those activities include hiking, kayaking, spending time at the lake or beach, and even spelunking!
The best people always do more. Ours are the best.
Sandi Garris Henderson
Legal Services Manager
From Florence, South Carolina; graduated from Frances Marion College with a B.A. in History and a minor in English; continued on to the National Center for Paralegal Training in Atlanta, Georgia and became a Certified Paralegal. Joined Szabo in October 1989. Prior to Szabo, three years experience in credit and management. Recipient of the Szabo Certificate of Appreciation in 1992, and the Szabo Quality Award in 1994 and 1996.
Hobbies include movies, reading, gardening and hiking.
"Our objective at Szabo is to offer quality service to our clients by maintaining a high standard of performance."
From Abilene, TX. Joined the Szabo team in May 2021; prior to Szabo, spent over 20 years in credit and collections, and several years as vice president of collections in both commercial and consumer collections; served in the US Army.
Awards include Most Improved Commercial Agency and Top Collection Agency.
Hobbies include riding my motorcycle, family adventures, video games, shooting at the gun range, and golfing.
“Szabo's motto is ‘More is Better than Less’ and my goal is to add from my experience the ability to be innovative, a problem solver and trainer. With the world class personnel Szabo has, I want to build on the effective professional collection service for our clients to continue to be proud of.”
From Atlanta, Georgia; received his Bachelors of Science Degree from Coastal Carolina University. Joined Szabo in February 2016; prior to Szabo, spent 17 years in commercial and consumer collections with 5 as a collections supervisor.
Member of Phi Beta Sigma Fraternity, Inc.
Hobbies include traveling, community service, and attending sporting events and comedy shows.
"My goal is to provide the highest level of quality service to our clients."
From Maryville, Tennessee; received Bachelor's Degree in Hotel and Restaurant Administration from the University of Tennessee in 1991. Prior to joining Szabo, managed Burger King locations for 10 years in Tennessee; worked as administrative assistant at Bonnie's Garage Door Company for 2 years.
Hobbies include bowling, reading, tennis and music.
"With a background in customer service, I am constantly striving to give our clients the best service possible."
From Dunedin, Florida, received a Bachelor's of Arts degree from the University of South Florida, majoring in Finance; joined Szabo in December 2008. Prior to Szabo, spent 10 years in the car leasing industry as an area sales manager. Received numerous sales and customer service awards.
Hobbies include fishing, tennis, and working out at the gym.
"My goal is to provide the highest level of service to our clients in an efficient and professional manner."
From Atlanta, Georgia; graduated with Business degree from Middle Georgia College in 1975 and attended the University of Georgia until 1977. Joined Szabo November 1984. Prior to Szabo, was manager with Citicorp for four years; three years with Fulton National Bank in customer service. Completed Dale Carnegie Course in 1990; attended Creative Management in 1996 and received the Szabo Sales Award in 1990.
Hobbies include family, coaching, movies and hunting.
"I want to assist our clients in the collection of their receivables, along with consulting, education, and communicating industry trends and developments. Our objective is to collect our client's receivables quickly, professionally, and to maintain the rapport between our client and their clients for the opportunity of future business. I want to give our clients more than they expect and to always go the extra mile."
From Carmel, New York; graduated from Sewanee: The University of the South with a Bachelors of the Arts in Anthropology. Joined Szabo in March 2019; prior to Szabo, spent eight years as an administrative assistant with an employment agency.
Hobbies include reading, gardening, and baking.
"The most valuable accomplishments are the ones that are shared with the team."
From Los Angeles, CA; Bachelors of Business Administration from the University of Southern California. Joined the Szabo team in September 2020; prior to Szabo, spent 10 years in credit and collections, and several years as an owner of two restaurants, a catering company, and a food truck.
Hobbies include traveling, spending time with family, watching movies, and physical fitness.
"It has always been my mission to provide excellent service while utilizing a strong work ethic and provide the highest level of quality service to our clients."
From New Jersey; attended Rutgers. Joined Szabo in August 2014; prior to Szabo, spent ten years as Director of Operations for a national collection agency; owned own agency for seven years. Has earned several Manager of the Year awards.
Hobbies include football, physical fitness, reading, and politics.
"Problem solving is achieved through the art of negotiation."
From Augusta, Georgia; graduating with a Business Administration Degree in Journalism from the University of South Carolina. Joined Szabo in May 2000. Prior to Szabo, twenty-three years in collections with several banks and finance companies. Held position as Collection Manager during part of this period. Member of Toastmasters and American Institute of Banking.
Hobbies include exercise, photography, travel, camping, reading, and writing.
"I look forward to working for our clients to provide the best service possible."
From Atlanta, Georgia; received a Bachelor's of Arts Degree Georgia State University. Joined Szabo in June 2012; prior to Szabo, spent fifteen years as Credit and Collections Manager for various national and regional commercial and consumer product and service companies; eight years in the bankruptcy and receivership fields, and five years as a certified fraud examiner.
Hobbies include tennis, collector cars, and buying and selling collectible assets.
"My goal is to further promote a team atmosphere within my division and in our company, which will further enhance our performance and superior service to our valued clients."
From Atlanta, Georgia; attended Clark Atlanta University and Computer Learning Center, received a Network Administration Diploma; joined Szabo in September 2002. Prior to Szabo spent fourteen years with the US Postal Service, four years as a mailroom supervisor, and two years as a facilities/service assistant.
Hobbies include surfing the internet, bowling, exercising, music, and movies.
"In a world of corporate impersonality, it is a refreshing pleasure to be associated with a company that truly values its employees. Being that the AEs are my customers, it is my duty to make sure that they have everything they need to satisfy their clients."
From Columbus, Georgia; joined Szabo in March 2011. Prior to Szabo, spent sixteen years in the collections industry.
Hobbies include refinishing old furniture, cooking, bowling, and spending time with family.
"Keep your dreams alive. Understand that to achieve anything it requires faith and a belief in yourself, vision, and hard work. You must have determination and dedication. I bring that perspective to work with me every day so that I may better service my clients."
From Baltimore, Maryland; attended Georgia State University majored in Marketing. Joined Szabo in January, 1983; prior to Szabo, three years with a major Atlanta law firm as a commercial assistant; one and a half years as a branch manager for a collection agency; completed the Dale Carnegie Sales Course; recipient of the Szabo Award for Excellence in Sales and Collections 1989, Excellence in Sales in 1990 and 1991; recipient of the Szabo Quality Award for Excellence in Customer Service 1997 and 1998. Served two years on the board of directors and as treasurer of the Magazine Association of Georgia, 1998 and 1999.
Hobbies include golfing, jogging, bicycling, hockey, and coaching.
"Top quality service enables Szabo to develop a trusting relationship with our clients. Our goal is their success."
From Atlanta, Georgia; attended Kennesaw State University. Joined Szabo in March 2019; prior to Szabo, spent thirty-one years in commercial credit; twenty-six of those years as a vice president/national sales manager and five as a CEO. Member of the American Collectors Association and the Healthcare Financial Management Association; endorsed by the Georgia Dental Association.
Hobbies include golf, good food, good wine, good life, and some exercise.
"To be successful you have to have your heart in your business and your business in your heart. I can honestly say that I have never felt that more after 31 years in commercial credit than I do now working at Szabo Associates and International Credit Control."
From Columbus, Ohio; received Bachelor of Science degree in Accounting from Clark Atlanta University; rejoined Szabo in February 2005. Spent 15 years in the collections industry and six years in independent sales.
Hobbies include watching movies, playing basketball, and reading.
"It has always been my mission to provide excellent service while utilizing a strong work ethic. It has always been my belief to give your best to get the best."
From Cleveland, Ohio; attended Georgia State University. Joined Szabo in June 2000. Prior to Szabo, eight years in management with a national retail music & video store, and three years administrative work for a lawn care/landscaping business.
Hobbies include camping, traveling, and there's always time for music.
"I strive to provide quality service with a positive attitude."
From Racine, WI; received a Bachelor’s in Political Science with a Minor ir Sociology from the University of Wisconsin. Joined the Szabo team in April 2021; prior to Szabo, spent 4 years as a paralegal at the University of Wisconsin Milwaukee.
Hobbies include working out, watching movies, and playing with my dog.
“My goal is to form great relationships with our clients and get them the results they want.”
From Queens, New York; attended New York Institute of Technology. Joined Szabo in October 2018; prior to Szabo, spent twenty-two years in the commercial collections industry; thirteen of those years as a divisional/operations manager.
Hobbies include softball, billiards, golf, reading, hiking, and golfing.
"I feel very good about our performance and the momentum we have in our business as the industry leader in Media Collections. This clearly reflects the value of the services we provide to our clients each and every day."
From Stanford, Connecticut; attended Emory University. Joined Szabo in January 2020; prior to Szabo, worked in credit and collections for 22 years. Certified as an International Credit Professional with the National Association of Credit Managers.
Hobbies include writing and author of multiple horror novels; nominated Bram Stoker Author.
"Customer service is more than just a goal; it is the purpose of each part of every job."
From St. Louis, Missouri; received a B.S. in Social Work from University of Georgia. Joined Szabo in January 1991. Prior to Szabo, seventeen years experience with commercial and consumer credit and collections; former credit and collection manager for a fortune 500 company. Completed the Dale Carnegie Sales Course.
Hobbies include volleyball, rafting, college football, landscaping, and reading.
"Szabo's innovative technique and training, along with quality personnel, combine to create an effective professional collection service for our clients."
From Portsmouth, Virginia; joined Szabo in March 2011. Prior to Szabo, spent twelve years in consumer collections, ten years in residential property management, three years in the textile industry, and several years in customer service.
Hobbies include horticulture, geography & maps, movies, and spending time with family.
"After twelve years of collection experience, I am excited to join the Szabo team. It is refreshing to work with an organization that services the media and strives to service our valued clients."
From Pikeville, Kentucky; graduated from Eastern Kentucky University with a Bachelors in Criminal Justice and a minor in Paralegal Studies. Joined Szabo in December 2017; prior to Szabo, spent one year at a law firm specializing in Social Security Disability and Workers Compensation.
Hobbies include traveling, being with family, and hiking.
"My goal is to provide the best quality service to our clients and to show them that they have someone they can trust that is going to work hard to get what they need done."
From Conyers, Georgia; attended Georgia State College and University and Georgia State; joined Szabo in September 2001. Prior to Szabo, spent three years in the telecommunications field as an administrative assistant, and also provided administrative support to a small record label.
Hobbies include volunteer work for radio stations and the High Museum of Art, music photography, writing, and listening to local bands.
"I am a firm believer that hard work, integrity and giving a hundred percent always brings success."
Szabo Associates was the first and is the largest media debt collection firm in the world, delivering millions and millions of media debt dollars to clients over the past half century. Our team members—masters of diplomacy and incredible negotiators—combine their skills with services such as DebtorNet®, A/R management, and legal processes to deliver MORE expertise and MORE money. After all, it’s your money, we think you should recover MORE of it. Let us show you how.