Team members who get that MORE is better than less.
It takes moxie to become a SZABO team member. We select employees through a stringent hiring process that places a premium on character, personality, intelligence, self-reliance and an ability to learn from training and experience.
Most of our people already have experience in collections. We take them to the next level educating them on the media business and enhancing their collection management skills.
We teach the art of diplomacy and negotiating techniques necessary to accomplish collections while protecting valuable media-client relationships.
We work in person, by phone -- never a form letter. But most of all, we train our people to be experts in our clients' business.
As a result, employee turnover is low. Our collection professionals average 25 years commercial collection experience and 14 years with SZABO and our entire staff averages 13 years with SZABO.